Privacy Policy
Thank you for visiting aquvex.com (the "Website").
This privacy and security policy (the “Policy”) explains the information we collect about you on the Website, as well as information collected when you otherwise communicate or interact with aquvex.com, how we use the personal data information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information.
This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.
If you have any objections to this Privacy Policy, you should immediately discontinue use of the Website.
How do we use your personal data?
In providing your personal data you consent to aquvex.com using the data collected in order to meet our commitments to you and to provide you with the service you expect.
We need your personal data for the following purposes:
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To create your personal account at aquvex.com (e.g. your name and email address)
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To process your orders (e.g. your name, address and bank details)
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To send text message notifications of delivery status (e.g. your mobile phone number)
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To send you marketing offers such as newsletters and catalogues (e.g. your email address, your name)
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To contact you in the event of any problem with the delivery of your items (e.g. telephone number, address)
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To answer your queries and inform you of new or changed services (e.g. your email address)
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law.
We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or when there is a legal ground to keep the data, such as an ongoing contractual relationship.
Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data.
In addition, we monitor site use and traffic patterns to improve our Website design and the products and services we offer, as well as to determine what offers, promotions, or information to send to you.
To serve you better, we may combine personal information you give us online, via mobile device, or through our customer service channels.
We may also combine that information with publicly available information and information we receive from selected partners. By combining this information, we are better able to communicate with you about our products and services, special events, and promotions, and personalize your shopping experience.
Your Rights
You have the right to request information about the personal data we hold about you.
If your data is incorrect, incomplete, or irrelevant, you can request correction or removal.
To request access, correction, or deletion, please contact:
You may withdraw your consent for marketing communications at any time by contacting us or using the unsubscribe feature in our emails.
You can access your personal account to update your personal data.
Please note that your account information is protected by your username and password. It is your responsibility to maintain the security of your login credentials.
Sharing of Information
We do not sell your information to third parties.
We may share data with third parties when necessary to:
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Fulfill a transaction
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Complete a service
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Conduct administrative functions
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Comply with legal obligations
Any data shared with third parties is used solely to meet aquvex.com’s commitments.
We may also supply your personal data to organizations such as credit reference or fraud prevention agencies when required for identity verification, credit checks, or debt collection.
Additionally, we may share your data if required by law or to protect against potential or suspected fraud.
If aquvex.com undergoes a merger, corporate reorganization, or sale of assets, your personal data may be transferred as part of that transaction.
Cookies
A cookie is a piece of data stored on the user's device containing information about the user.
We use both session and persistent cookies. Cookies allow us to analyze site traffic and improve user experience.
Cookies do not damage your device. Only the website that placed the cookie can read, modify, or delete it.
You can delete cookies or disable them in your browser settings. However, disabling cookies may limit certain Website features.
Security
aquvex.com takes reasonable precautions to protect user information.
When users enter sensitive information (such as credit card details), the data is encrypted using Secure Socket Layer (SSL) technology.
Our servers storing personal data are maintained in secure environments with restricted access.
However, no method of transmission over the Internet is completely secure. While we use reasonable efforts to protect your personal information, we cannot guarantee absolute security.
If you have questions regarding security, please contact:
Supplementation of Information
In order for aquvex.com to properly fulfill its obligations, we may supplement information we receive with information from third-party sources such as affiliated service providers.
For example, purchasing behavior information may be combined with similar information to improve our services and personalize user experience.
If your personally identifiable information changes (such as zip code, phone number, email, or postal address), or if you no longer wish to use our services, you may correct, update, or delete your information through account settings or by contacting us.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time without prior notice.
Changes become effective once posted on this page. Continued use of the Website after changes are posted constitutes acceptance of the updated Policy.
We encourage you to review this Privacy Policy periodically.